If you purchased your premium membership on our website, contact firstname.lastname@example.org and we'll be glad to help you!
If you purchased your StoryBots membership through Apple iTunes on your app, all billing issues and payments are handled directly by Apple. That means you’ll need to turn off your auto-renew through your iPhone or iPad:
- Access Settings on the home screen of your device.
- Scroll down and tap iTunes Store & App Store.
- Tap your email and Apple ID, click View Apple ID and enter your password.
- Under Subscriptions, click Manage and select StoryBots.
- Turn off the auto-renewal option and tap Done.