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Stay updated with announcements, get answers from the community and share your feature suggestions with us.
Parents can also submit a support request by using our support form here.

Give us a call: (888) 959-2542

 
 

StoryBots Help

Lonna May 17, 2012 General / Email and Password

Please visit the reset password page on StoryBots and enter the email address you used when you signed up with StoryBots and click the "RESET PASSWORD" button. You will then be emailed a new password to login with. From there, you can go into your My Account settings and update your password.

Please check your spam folder in case you don't see our password reset email in your inbox.

Lonna May 17, 2012 General / Email and Password

Please visit My Account and click on the edit icon in the Email field. From there, you will be asked to input your new email address.

Currently, users may only update their email addresses online via computer only.

Lonna May 16, 2012 Web App Help / Starring You

Currently there's no way to share Starring You Videos from the StoryBots site. In order to share your videos, you will need to to copy the URL and paste it into a blank email. You can find the URL in the address bar once you've created your video.

 

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